ABOUT US

‘Net Know How’ has been serving the IT needs of people and businesses predominantly in the Mossman / Port Douglas / Daintree area since January 2000. 

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Peter Byrne is a Microsoft Certified Systems Engineer (NT). We offer the following services:

• Sale of computers and parts
  
  
• Computer Repair and Upgrades
  
  
• free Virus and spyware removal software
  
  
• Networking

We are service agents for Leader Systems. 

We offer a personalized service often we remember your computer and situation.

You are not a number to us but a person.  

Phone calls or emails with questions regarding your computer are welcomed and will be answered promptly.

HOW TO CHOSE
A REPAIR AGENT

Some questions you may wish to consider are:

1. The response time before someone can attend to your situation.
   
   
2. Generally, how long do most repairs take?
   
   
3. Will you be made to wait for a part to be ‘repaired’ on failure or will you have it ‘replaced on the spot’?
   
   
4. Will you speak to the same technician each time you ring?  It is much better if someone remembers you and your situation.
   
   
5. Are they friendly?
   
   
6. Are you charged for phone support on every issue?
   
   
7. Do they offer free advice?
   
   

BUYING A COMPUTER 

We are suppliers of Leader Systems computers. 

We have been dealing with Leader Systems for about 3.5 years and we really like their quality product and the prompt response we get with warranty issues.  It is also very nice to speak to a person (another reason we deal with them).

We are able to offer a 3 year on site, parts, labour and freight warranty on almost every machine that we sell.

Leader Systems is a large South Australian company, which employs more than 65 staff.  It has offices in almost every Australian State and is able to provide warranty almost anywhere. 

Leader Systems provides service to many industrial and home user applications.  Locally, there are a number of systems in Port Douglas, Miallo, Alexandra Bay and Mossman.

You are able to select a package from the catalogue or alternately, systems can be customized to meet a particular specification requirement, thus offering flexibility.

As our catalogue reflects Adelaide prices, we are competitively priced.

To find out more about the computers we supply:

www.leadersystems.com.au/